General

Waitasecond.com is owned by Rollinbid Limited a company established in England, with its registered office at 164 New Cavendish Street, London, W1W 6YT.

10697342, GB 278606957

1. Scope

This Privacy Policy is aimed to inform you about the rules concerning the collection, use, disclosure, retention, protection of your personal information and the purposes of such a treatment in relation to the use of our services and our platform.

You are asked to read this Privacy Policy carefully. Using our services and registering to our platform you give your consent to the collection, processing, disclosure, retention of your personal information to Rollinbid ltd. as set out in this Privacy Policy.

For any doubt you may have regarding the provisions of this Privacy Policy and our use of your information, you are invited to contact us at hello@waitasecond.com. We will take any effort to solve your doubts and to make you feel comfortable and safe in using our services.

Also, please bear in mind that your use of this website is governed by the Terms and Conditions posted on the website. Any capitalized terms not defined herein shall have the meaning set forth in the Terms and Conditions.

2. Amendments to the present Privacy Policy 

We may change or amend this Privacy Policy at any time and from time to time. In this case, We will inform you of the modification adopted by posting the revised Privacy Policy on our website and/or contacting you by email. You are requested to read carefully the amendments and modifications to our Privacy Policy. The amended Privacy Policy will automatically take effect after 30 days from its publication on our website. In case you do not agree with the amended Privacy Policy, you may cancel your Account and stop using our services. By continuing to use our services or to access our platform after the entry into force of the amendments, you accept the revised Privacy Policy and the amendments and you consent to the treatment of your personal data as set for in the revised Privacy Policy.

3. Deleting your data 

We are committed to protect the privacy and security of your personal information about you, which we receive in connection with your use of our website.

All data is stored and processed in accordance with the European General Data Protection Regulation (GDPR) and will not passed to third parties, unless required by law or you have expressly consented to the disclosure of your information.

3.1. What is personal data generally according to GDPR

Personal data is information that refers to people whose identities are identifiable (such as name, contact details, billing information, and IP address)  which, when assigned to a natural person, provides insights into their physical, physiological, economic, cultural, cultural or social identity (Article 4.1 GDPR).

3.2. Your legal right regarding your data

Under the legal prerequisites, the existence of which must be examined on a case by case basis, you have the right to obtain information about your personal data, the right to request the correction or deletion of your personal data, or the restriction of processing, as well as any kind of processing of your personal data and to receive your personal data in a structured, common and machine-readable format.

In accordance with the legal provisions on data protection, you have the right at any time:

  • to request information about the data processed by us as well as a copy of this data (right of access).
  • to request the deletion of your data (right to cancellation)
  • if the legal requirements exist, to receive the data provided by you in a structured, common and machine-readable format and to transmit this data to another person responsible or, insofar as this is technically feasible, to have it transmitted by waitasecond (right to data portability) 

You also have the right to object to the processing of your data for reasons that arise from your particular situation in the cases provided for by law. If your personal data is processed in order to operate direct mail, you can in any case object to the processing for the purpose of such advertising (right of objection).

You can revoke your newsletter consent by blocking the sending of further advertising by clicking on the "unsubscribe" link at the bottom of the advertising email. 

To exercise your other rights as stated in this section, you may contact waitasecond using the contact details listed below. In addition, without prejudice to other remedies, you have the right to file a complaint with a regulatory authority at any time.

3.3. How long we keep your personal information

We save your personal information for as long as necessary needed to provide our service. This helps us keep our system secure and maintain appropriate business and financial records.

Unless otherwise stated in this Privacy Policy or as determined by law, we store: 

  • the data referred to in section 4.1 (log files) from its time of its collection for 14 days
  • the data related to your transactions as long as necessary needed

After it is no longer necessary for us to retain your personal information, we will delete it in a secure manner.

 

4. Which information we collect

4.1. Using our website

If you access the website (waitasecond.com), we will process the following data (log-files), even if you are not logged in as a member of the website/app:

  • IP address of your device
  • Browser used by your device
  • Content and URLs you have accessed
  • Date and time of the access

All this information in the log file are anonymous and not related in any way to you (a user) nor saved in our database.

4.2. Registration as a member

To use our platform, in particular to trade on the platform, you need a waitasecond account. You need to register as a member to the website.

If you have a Facebook or Google account, you can also register trough one of these accounts.  

    a. Registration through your Facebook or Google account

When you sign up through your Facebook or Google account, you will be redirected from our website to the Facebook or Google website, where you will be asked to enter your Facebook or Google account details. When your log-in data is entered, waitasecond will receive the following data:

  • Email address
  • Password

We use the data received from Facebook or Google to set up your waitasecond account. We use the local part of your email as the username of your account, which will be visible to every visitor of the website. You can change your username anytime in the settings section.

    b. Registration without a Facebook or Google account

If you do not want to sign up with your Facebook or Google account, you will be asked to enter the following information to our website:

  • Email address (mandatory data to use our website), the local part of the email will be also    your username
  • Password

Your username will be visible to all visitors of the site, but not the rest of the data you provided during the registration. Your username can be a pseudonym and does not have to match your real name.

4.3. Information from Third-Parties

In case you register, link or associate your account on waitasecond with an account managed by other service providers, such as third-party platforms or social media, we could automatically have access to and collect additional information about in accordance with the the Privacy Policy of that third-party.

These information may include the identity of Third-Party service, your username, id, generalities, phone number, pictures, gender, contacts, language, interests, content you view, generate, like, information about the advertisements you received, shown and you may have clicked on and all the other contents you made available to third parties or publicly available.

4.4. Completing your profile after creating an account

After registering, you can optionally add more information about you to your profile in the settings section of your waitasecond account and on your shop page:

  • First and last name
  • PayPal account
  • Shipping and Billing address
  • City
  • Country
  • ZIP code
  • Profile picture
  • Shop banner picture
  • Shop description
  • Shop name

Your profile picture, shop banner picture, shop description, shop name, and country entered will be visible to other visitors on the website, not the rest of the information.

5. Information about your use of our services

We automatically collect some information about the way you use our services. These information include:

5.1. Use of the platform for the settlement of trade

We store and process the data about your trading activities on the platform (e.g., item, price, time of transaction, etc.). If you sell goods through our platform, we also collect other data that you generate when you create offers on the platform, in particular pictures of the goods offered as well as texts and other information describing the goods (e.g. brand, price, size, condition, color, etc.). These data are visible to visitors to the website and users.

5.2. Messaging and Feedback

When using our services, we collect this following data:

  • messages send to other members via the platform
  • Submission of feedback

Please note that for technical reasons, this content created by you remain available after the termination of your user agreement, but without the display of your member name and with the notice that the content comes from a member who has been deleted.

5.3. Information about your access to and use of our services

Such as information about your login and logout to and from our platform, the time you login and logout, the duration of your session, information about the websites you come from and websites you access from our services, information about the pages you visit and the time, length and frequency of the visit.

5.4. Information about the devices you use to connect to our platform

These informations include informations about the type of device you are using when accessing our services (such as computer, tablet, smartphone, etc.), its operative system (such as iOs, Android, Microsoft etc.), its domain name, and your IP address.

5.5. Information about your location

This information help us to provide you some features of our services, such as to show you the website in a language related to the location from where you are accessing the website, to show you items and offers related to the area from where you are accessing our services.

5.6. Information you provide communicating with us

We collect information about your communication and any information you choose to provide when contacting us on our platform through emails or other communication services.

6. How We use Your information

We collect and process your information for several purposes:

6.1. Provide you our services

Some information we collect and process are necessary to allow us to offer you our services. For instance, the information you provide us registering your account are necessary to join our platform and to give you access to our services, to allow you to make offers, notifications, transactions, researches and communicate with us and other users. In the same way, We use Your information to keep update Your Account, Your Profile and Your use of Our service, such as keep track of Your contents, Your transactions, Your preferences, Your communication, Your interactions and all the relevant actions You take using Our platform, to assist You and the other Users in the fulfillment of Your transactions, to provide You help and assistance.

6.2. Improve Our services

We use the information you provide us to improve our services, to offer you a personalized experience on our platform and a service capable of adapting to your needs and preferences, to monitor and analyze the functionalities of our services and to develop and enhance our platform and your experience on waitasecond.

6.3. Marketing

We use the information about you, such as your preferences and interest, the information about your use of our services, such as information about your transaction, your items researches, etc., and the other information we collect about you to analyze your preferences and interests and to inform you about items and products you may be interested in.

6.3.1. Email newsletter and other promotional email

You are free to subscribe to our newsletter and receive other promotional emails. As part of your registration, we ask for your consent to the processing of your email address for the purpose of sending promotional emails, among other things, with up-to-date information about our services and products, in particular the goods offered on the platform, special offers and promotions.

Only if you have given us your consent will we send you promotional emails.

You can revoke your consent to the sending of advertising emails to the specified email address at any time with effect for the future by blocking (unsubscribing) the sending of further advertising emails.

7. Detection and prevention of illegal or fraudulent activities or infringements of Our Terms of Service

We use your information to maintain a safe environment for you and the other users of our services and to offer a marketplace where our users can feel comfortable about their transactions. In order to do so, we use your information to detect and prevent illegal, fraudulent and potentially harmful activities and to ensure the respect of and enforce this Privacy Policy and our Terms of Service. 

8. Retention

We keep the information we collect about you for the time necessary to provide you our services and as long as you have an active account on our platform. However, in some cases, it could be necessary for us to keep some information about you for a certain period of time after the cancellation of your account in order to comply with law requirements or to perform actions related to your activities as a user of our services, such as collect any fees owed, resolve disputes, enforce our Terms of Service and take other actions required or permitted by law.

After this period, We will delete the information about you or adopt measures of anonymisation in order to make the information eventually retained no more attributable to you.

9. Sharing and disclosure

In order to offer you our services and to provide you a dynamic, safe and personalized marketplace, it may be necessary to share some of your information with other subjects. In this section, we inform you about the third parties we could share your data with and the purposes of that disclosure of Your information.

9.1. Information You share using Our services

When using our services, some of the contents you generate on our platform are shared with the other users of our services or made publicly available directly by You. The following subsection explains you all the necessary to manage your contents in the way you feel more comfortable. 

a) information available to other users of our services

Feedbacks and comments you made and you received, and pictures you have posted 

b) information publicly available

Some of your information could be publicly available, such as your Profile information, and Pictures you have posted

c) The information related to your activities as a buyer or a seller.

 

Search engines indexation

Some information you share on our platform, such as your profile information, the items you list and all the publicly available information related to you could be indexed by search engines and be published as search results.

9.2. Information We may share with others with other users of Our Platform

We may be asked by a user you are having a transaction with to provide information that are necessary to complete the transaction between you and another user, such as your profile and/or Account information. In order to ensure the reliability of our platform and allow you and the other users of our services to transact in a safe environment, we will provide the other user the necessary information requested for the sole reason of performing the transaction. Any other unrelated use of the information provided will be not allowed without your consent.

with Third-Parties and partners

We may share your information with our partners and service providers such as

  • partners helping us in offering you our services and improve the functionalities of our platform
  • partners assisting us in the prevention of fraud and illegal acts
  • payment services providers
  • email listing and delivery services providers
  • hosting and housing services providers
  • help us in analyzing the use of our services
  • partners who help us in data analysis, marketing analysis

Third Parties authorized by You

We share data with parties directly authorized by you to receive your information, such as Third Party application provider. We remind you that, in this case, the processing of your information by the Third Party will no more be subjected to this Privacy Policy. We invite you to read carefully the Third Party’s privacy policy which will regulate the processing of your information by the Third-Party.

We may disclose your personal information to PayPal. As we use PayPal as payment service provider, we may share personal information with PayPal to:

  • prevent potentially fraudulent activities 
  • provide customer services (help you to resolve disputes)
  • for the fulfillment of the contract with PayPal Inc. and its corporate family

10. Disclosure required by law or for the purpose of law enforcement

We may disclose Your information:

  • if it is necessary to comply with a request by Public Authorities, law enforcement bodies, governmental agencies or other parties authorized by law in the event of criminal investigations and/or legal proceedings
  • if it is necessary to comply with an order or similar procedures issued by a court or other body authorized by law to disclose your information to third parties involved in a legal proceeding
  • if it is necessary to protect and exercise our rights, to defend against a legal claim, to enforce our Terms of Service, to protect rights, property or safety of others, to respond to claims that any content generated by you violates the law and or the rights of others, to report suspected illegal activity or if we believe in good faith that the disclosure of information is necessary to comply with the law, prevent imminent physical harm or financial loss

10.1. Data transmission to recipients outside the EU

We may, to the extent legally permissible, share your personal data to fulfill legal obligations or interest (e.g. tax authorities, law enforcement authorities, courts abroad).

In the event of transfer of your personal data to other countries outside the EU as described above, we will take reasonable precautions to ensure the adequate protection of your personal data.

11. Change of ownership or business transfer

In the event of any merger, acquisition, reorganization, sale, joint venture, bankruptcy or other insolvency procedures, some or all assets of Rollinbid Ltd. could be transferred or shared with other subjects or entities.

12. Children's Information

We do not knowingly collect personal information from children under the age of 13. The content of our website and the products and services available are not intended for, or directed to, children. If you are under 13 years of age, then please do not use or access our website at any time or in any manner. If you have reason to believe that a child under the age of 13 has provided us with personal information, please contact us and we will remove this information from our files. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

13. Security

We adopt administrative, technical and physical security measures to avoid the risk of loss, unauthorized access, alteration, disclosure of your information. However, even if we maintain a continuous effort to protect your information, it is not possible to guarantee a completely safe transmission or storage of information in the internet environment. If You have any reason to believe that your account has been abused or the security of your information has been compromised, please do not hesitate to contact us at hello@waitasecond.com

Cookies and other similar technologies

This page contains information on what cookies are, how we use them and what you can do to know more about them and to manage their setting on your devices.

1. What are cookies and similar technologies

Cookies: small text files that are set in your browser or your device (computer, laptop, tablet, smartphone etc.) by a website in order to save some information and allow a website to recognize a user's device. There are different kinds of cookies and different purposes for their use.

Depending on the provider who sets them, there are:

  • First party cookies: Cookies that are set by the website you are visiting
  • Third party cookies: Cookies that are set by a provider different than the website you are visiting or accessing

Depending on the time they are set on your device:

  • Session cookies: these cookies are set on your browser or device during the time of a browser session
  • Persistent cookies: these cookies are are set in your device for a longer time and between browsing sessions
  • Web beacon: small invisible contents embedded into a webpage that monitor the user's activity on that page, such as the time the page was visited.

2. Which cookies we use

We use Technical cookies and aggregate statistics cookies such as:

  • Strictly necessary cookies: these cookies are set to save your user session and to allow other activities that are strictly necessary for the correct functioning of our services, for instance, in relation to the traffic distribution.
  • Preferences saving, optimization, statistics: these cookies are necessary to save Your navigation preferences and to optimize Your navigation experience, such as saving language and currency settings or managing statistics

Moreover, using our services some Third parties' cookies will be set on your device. These cookies are set to help us understand and analyze the use of our services by our users through the collection of statistic and to monitor the interactions with other services. Third-party cookies are stored in accordance with the third parties' privacy policy.

Google Analytics with anonymized IP (Google Inc.)

Waitasecond uses Google Analytics, a service provided by Google, Inc. ("Google"). that analyzes web traffic to help us better understand how visitors use Our services. For more information, visit: https://www.google.it/policies/privacy/partners/ 

If you want to disable the activities run by Google Analytic you can download and set on your browser the opt-out component provided by Google. For more information, visit https:// tools.google.com/dlpage/gaoptout

Facebook Ads conversions tracking (Facebook, Inc.)

This is an analytics service provided by Facebook Inc. which connects some actions performed on Our website with data from the Facebook advertising network. For more information, visit: https://www.facebook.com/legal/FB_Work_Privacy

Social plugin

Using our services you may find social plugin such as: Facebook, Twitter, Instagram, Pinterest, Google+ and LinkedIn social plug in. These components of the page you are visiting are directly generated by those websites and they allow you to share contents and to express your preferences in relation to your account on those social media. These plugins send cookies to and from the related websites in accordance to their different Cookie policies. We invite you to read their policies for further information.

Affiliate program

Waitasecond uses an affiliate program to cooperate with advertising partners. These cookies are used for the purpose of correctly assigning the success of the advertising. We only store alphanumerical IDs that cannot reveal the name of a particular user or advertising partner. If you have further questions about our affiliate cookies, write us an email to hello@waitasecond.com.

3. How to manage cookies

You can manage cookies by accessing the settings of your browser and then configure it to refuse the storage of cookies and delete the cookies already set. Clicking on the links below you will access information about cookies settings of the main commercial browsers. Here are some links:

Remind that some of the cookies set on your device are strictly necessary to provide you Our services or parts of Our services. As a consequence, if you refuse the storage of cookies on your device or you delete the cookies already stored some features of Our service may not work properly and we may not be able to provide you all Our services.

4. Amendments to the present Cookie Notice

We may change or amend this Notice at any time and from time to time in order to update it to the innovation of Our services. In this case, We will inform You of the modification adopted by posting the revised Notice on Our website and/or contacting You by email. You are requested to read carefully the amendments and modifications to Our Notice. The amended Notice will automatically take effect from its publication on Our website.

 

Contact information

If you have any questions about the processing of your data in connection with the use of the platform, or the exercise of your rights, you can always contact us at the following contact details: 

E-mail: hello@waitasecond.com

Rollinbid Limited

164 New Cavendish Street

London, W1W 6YT

Please be aware that, to protect your security and privacy, waitasecond may take reasonable steps to verify your identity prior to making changes to your personal information.